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Karatbars Contact Information

Service & Support
US Support: +1 224-829-0047
EU Support: +49 (0) 711 128 970 00

Office hours US & Spanish Support: Mon-Thurs 9am – 10pm CET, Fri 9am – 6pm CET, Sat-Sun 8am – 9pm CET
Office hours EU Support: Mon-Thurs 9am – 12.30pm / 1.30pm – 6pm CET, Fri 9am – 12.30pm / 1.30pm – 4pm CET

Dubai Support is open 24 hours a day and closed on Sunday.

Email Support:

PFS Contact for Prepaid MasterCard
Any questions regarding your Prepaid MasterCard send an email to: debitcard@karatbars.com.

For Card Balance and to get your PIN: 877-239-3069

PFS (Prepaid Financial Services)
Email: karatbars@prepaidfinancialservices.com
Phone: +1 518-751-9114

Postal address:
Karatbars International GmbH
Vaihingerstrasse 149a
70567 Stuttgart

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